We are only able to cancel orders within the first 6 hours after the order is placed. After that, the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologise for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

You can return or exchange all eligible items within 7 days from the delivery date, as long as it's in unused condition with the original tags and packaging.

Yes, whenever possible, please use the original packaging for your return. Reusing the original packaging helps maintain the quality of the returned item(s) and saves material. Items damaged due to inadequate packaging may not qualify for a refund/exchange

Once we receive your item(s), a refund will be issued to the original form of payment. You can expect the refund to your source account within 5-7 days after your return is received. It may take additional time before appearing on your account statement.

Refund of shipping and COD charges are NOT applicable.

We have partnered with major courier companies who offer pickup services in most pincodes.

To self-ship your returns, raise a return request and once approved you can ship them to us, you are requested to pack the items securely to prevent any loss or damage during transit. For returns, we recommend you to do it through a reliable local courier service. Please share the shipping details on info@thehappyhumor.in with your Order ID mentioned.

Colours may vary due to various reasons like device colour tone, brightness etc.

We offer size & colour exchanges but NO return.

As an online business, we act much faster in adjusting our prices in response to trends, stock and demand from customers. It's our general view not to refund the difference.

Because the post office & courier companies handles your shipment, we cannot guarantee the exact time of delivery. However, we will give you an idea of when the package will arrive.

We definitely will deliver your order in time under normal circumstances. While, shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. 

We will email your tracking information as soon as your order has shipped. Usually, your tracking number will be updated 1-2 days after your order has been shipped.

You can track your order directly from your email by clicking on the tracking number.